CFEngine and JIRA - Integrating Configuration Management and Issue Tracking

In this blog post I would like to show how one of the best configuration management solution integrates with an equally well known ticketing system - Jira When a specific policy becomes out of compliance, there is a common need to integrate this with a ticketing system. For example, you have an important web application configured and ensured to be running using CFEngine. If any aspect of that fails, you want to be notified immediately. But since you already get enough email, and you already use a ticketing system for all other tasks, you want to open an issue in the JIRA issue tracking system on such an event. CFEngine 3.6.2 introduces Custom actions as a notification method for alerts, which virtually enables any notification method for any event happening in your infrastructure. In our new How To, we show how to integrate CFEngine with JIRA using Custom actions. Let CFEngine open a ticket for you whenever something important happens with your infrastructure, and spend your time planning instead of monitoring!