We had a fantastic webinar last month with CFEngine CTO Mark Burgess and guest speaker Forrester Research, Inc. Vice President and Research Director Glenn O’Donnell. During this wide-ranging discussion, Mark and Glenn discussed the concept of continuous operations, and how great service design combined with automation can empower organizations to survive and thrive in what is becoming know as “The Age of the Customer.” Mark also talked about Promise Theory and gave a short look at CFEngine Enterprise 3.6.0. Be sure to check out the recording here!