Feature Friday #10: cf-support

Posted by Nick Anderson
May 17, 2024

Found a bug, asking for help? Use cf-support to collect info quickly.

cf-support was born from interactions supporting Enterprise customers to streamline data collection and was introduced in late 2022 with the release of 3.18.31 and 3.21.02. Furthermore, it was featured on The Agent is In3 episode 21 Troubleshooting with cf-support. It gathers various details about the system and creates an archive that you can attach to your ticket. While its inception was geared towards Enterprise customers, it’s still both useful and available for community users as well.

Let’s check it out.

Here we have a host running CFEngine 3.21.4 community:

command
cf-agent --version
output
CFEngine Core 3.21.4
command
cf-support
output
[root@host002 ~]# /var/cfengine/bin/cf-support
If you have it, please enter your support case number: CFE-1234
Analyzing CFEngine core dumps
Using coredumpctl to analyze CFEngine core dumps
Captured output of command uname -a
Captured output of command /var/cfengine/bin/cf-promises -V
Captured output of command lscpu
Captured output of command free -m
Captured output of command hostname
Captured output of command cat /etc/os-release
Added file /etc/fstab
Captured output of command mount
Captured output of command df -h
Captured output of command top -b -H -c -n1
Captured output of command netstat -ie
Captured output of command ifconfig
Captured output of command lsof
Captured output of command /var/cfengine/bin/cf-key -p /var/cfengine/ppkeys/localhost.pub
Captured output of command grep 'version =' /var/cfengine/inputs/promises.cf
Captured output of command /var/cfengine/bin/cf-key -s -n
Captured output of command /var/cfengine/bin/cf-check diagnose
Captured output of command systemctl status cfengine3
Captured output of command systemctl status cf-*
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_18:24:34_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_18:24:35_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_18:36:37_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_18:36:38_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_18:44:31_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_18:44:32_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_19:24:37_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_19:24:38_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_19:32:01_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-15_19:32:02_UTC.log
Added compressed copy of file /var/log/CFEngine-Install.log
Captured output of journalctl filtered for cf-|CFEngine
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/core-dump.log
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/system-info.txt
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/fstab
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/lsof.txt
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/classes-and-vars.txt
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/update-evaluated-classes-and-vars.txt
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/promises-evaluated-classes-and-vars.txt
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_18:24:34_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_18:24:35_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_18:36:37_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_18:36:38_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_18:44:31_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_18:44:32_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_19:24:37_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_19:24:38_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_19:32:01_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install-2024-02-15_19:32:02_UTC.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/CFEngine-Install.log.gz
cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950/syslog-filtered-for-cfengine.log.gz
Please send cfengine_support_case_CFE-1234-host002.example.com-2024-02-15-1950.tar.gz to CFEngine support staff.
[root@host002 ~]#

However, by running it on an Enterprise hub, even more will be collected. Note the prompt asking if masterfiles should be included (Include masterfiles in support submission [Y/n]:). Here is what it looks like:

command
cf-support
output
If you have it, please enter your support case number: ENT-1234
Analyzing CFEngine core dumps
Using coredumpctl to analyze CFEngine core dumps
Captured output of command uname -a
Captured output of command /var/cfengine/bin/cf-promises -V
Captured output of command lscpu
Captured output of command free -m
Captured output of command hostname
Captured output of command cat /etc/os-release
Added file /etc/fstab
Captured output of command mount
Captured output of command df -h
Captured output of command top -b -H -c -n1
Captured output of command netstat -ie
Captured output of command ifconfig
Captured output of command lsof
Captured output of command /var/cfengine/bin/cf-key -p /var/cfengine/ppkeys/localhost.pub
Captured output of command grep 'version =' /var/cfengine/inputs/promises.cf
Captured output of command /var/cfengine/bin/cf-key -s -n
Captured output of command /var/cfengine/bin/cf-check diagnose
Captured output of command systemctl status cfengine3
Captured output of command systemctl status cf-*
Added compressed copy of file /var/log/CFEngine-Install-2024-02-13_17:12:28_UTC.log
Added compressed copy of file /var/log/CFEngine-Install-2024-02-13_17:12:58_UTC.log
Added compressed copy of file /var/log/CFEngine-Install.log
Captured output of journalctl filtered for cf-|CFEngine
Added compressed copy of file /var/cfengine/outputs/previous
Added file /var/cfengine/policy_server.dat
Captured output of command cf-serverd -Fv | awk '/=== BEGIN summary of access promises ===/,/=== END summary of access promises ===/'
Added compressed copy of file /var/log/postgresql.log
Added file /var/cfengine/state/pg/data/postgresql.conf
Added file /var/cfengine/state/pg/data/pg_hba.conf
Captured output of command /var/cfengine/bin/psql cfdb -c "SELECT count(*) as host_count from __hosts;"
Captured output of command /var/cfengine/bin/psql cfdb -c "select name, details, units, avg(value), count(value) from diagnostics group by name, details, units;"
Captured output of command /var/cfengine/bin/psql cfdb -c "select host, status, type, count(*) from __status group by host, status, type order by host, status;"
Captured output of command /var/cfengine/bin/psql cfdb -c "select count(*) from pg_stat_activity;"
Captured output of command /var/cfengine/bin/psql cfdb -c "select max(now() - xact_start) from pg_stat_activity where state in ('idle in transaction', 'active');"
Include masterfiles in support submission [Y/n]: Y
Added directory /var/cfengine/masterfiles
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/core-dump.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/system-info.txt
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/fstab
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/lsof.txt
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/classes-and-vars.txt
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/update-evaluated-classes-and-vars.txt
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/promises-evaluated-classes-and-vars.txt
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/CFEngine-Install-2024-02-13_17:12:28_UTC.log.gz
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/CFEngine-Install-2024-02-13_17:12:58_UTC.log.gz
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/CFEngine-Install.log.gz
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/syslog-filtered-for-cfengine.log.gz
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/previous.gz
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/policy_server.dat
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/postgresql.log.gz
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/application/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/application/log-2024-02-13.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/application/log-2024-02-14.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/application/log-2024-02-15.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/access_log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/error_log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/ssl_request_log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/httpd/logs/ssl_request_log.1
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/deprecated/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/deprecated/cfengine_processes.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/watchdog/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/watchdog/templates/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/watchdog/templates/watchdog-windows.ps1.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/watchdog/templates/watchdog.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/watchdog/watchdog.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/host_info_report.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/limit_robot_agents.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/log_rotation.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/core/main.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/federation/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/federation/federation.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/ha/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/ha/ha.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/ha/ha_def.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/ha/ha_update.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/templates/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/templates/apachectl.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/templates/httpd.conf.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/templates/runalerts.php.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/templates/runalerts.sh.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/CFE_hub_specific.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/CFE_knowledge.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/file_change.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/main.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/enterprise/mission_portal.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/cfe_internal_dc_workflow.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/cfe_internal_update_from_repository.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/lib.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/systemd_units.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/update_bins.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/update_policy.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/update_processes.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/update/windows_unattended_upgrade.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/CFE_cfengine.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfe_internal/recommendations.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/cf_agent.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/cf_execd.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/cf_hub.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/cf_monitord.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/cf_runagent.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/cf_serverd.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/def.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/def_inputs.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/reports.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/update_def.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/controls/update_def_inputs.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/aix.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/any.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/debian.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/freebsd.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/generic.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/linux.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/lsb.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/macos.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/os.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/redhat.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/suse.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/inventory/windows.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/templates/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/templates/junit.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/templates/tap.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/autorun.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/bundles.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/cfe_internal.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/cfe_internal_hub.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/cfengine_enterprise_hub_ha.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/commands.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/common.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/databases.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/edit_xml.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/event.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/examples.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/feature.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/files.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/guest_environments.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/monitor.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/packages-ENT-3719.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/packages.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/paths.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/processes.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/reports.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/services.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/stdlib.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/storage.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/testing.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/users.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/lib/vcs.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/WiRunSQL.vbs.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/apk.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/apt_get.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/freebsd_ports.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/msiexec-list.vbs.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/msiexec.bat.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/nimclient.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/pkg.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/pkgsrc.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/slackpkg.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/snap.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/yum.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/modules/packages/vendored/zypper.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/services/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/services/autorun/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/services/autorun/hello.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/services/init.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/services/main.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/10-base_filter.sed
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/50-merge_inserts.awk
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/cfsecret.py
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/config.sh.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/distributed_cleanup.py
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/dump.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/import.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/import_file.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/log.sh.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/nova_api.py
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/parallel.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/psql_wrapper.sh.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/pull_dumps_from.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/transfer_distributed_cleanup_items.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/federated_reporting/transport.sh
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-apache.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-execd.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-hub.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-monitord.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-postgres.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-reactor.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-runalerts.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cf-serverd.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cfengine3.service.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/cfengine_watchdog.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/host_info_report.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/json_multiline.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/json_serial.mustache
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/templates/vercmp.ps1
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cf_promises_release_id
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cf_promises_validated
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/cfbs.json
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/promises.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/standalone_self_upgrade.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/var/cfengine/masterfiles/update.cf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/postgresql.conf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/pg_hba.conf
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/cfdb-biggest-tables.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-current-queries.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-age-of-nonidle-queries.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-waiting-not-idle.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-db-statistics.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-table-statisctics.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-database-cache-hit-ratio.log
cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954/psql-current-rows-per-table.log
Please send cfengine_support_case_ENT-1234-hub.example.com-2024-02-15-1954.tar.gz to CFEngine support staff.

Next time you file a bug report or you are trying to debug a problem, give cf-support a try. If you want to help improve cf-support we very much appreciate pull requests to the core repository. You can find it here!

Happy Friday! 🎉


  1. CFEngine 3.18.3 LTS release blog post: https://cfengine.com/blog/2022/cfengine-3-15-7-and-3-18-3-released/ ↩︎

  2. CFEngine 3.21 LTS release blog post: https://cfengine.com/blog/2022/cfengine-3-21-lts-released-unification/ ↩︎

  3. The Agent is In is a monthly webinar covering a range of things, all related to CFEngine. Find past episode show notes on our blog https://cfengine.com/tags/webinars/↩︎